FAQ Page
Welcome to our FAQ Page. Many questions you may have are already answered for you right here. If not, feel free to reach out or schedule a tour and we can answer any remaining questions you may have!
1
What ages does Little Rivers serve?
We enroll children of ages 18 months through 5 years.
2
Is the program licensed?
Yes, our learning center is licensed through the Department of Early Education and Care (EEC).
3
What are the operating hours?
The center is open Monday through Friday from 8:00am to 5:00pm with the exception of holidays.
4
Do staff undergo background checks?
All staff undergo a background check as required by the EEC, before they are provided an opportunity to work at the center
5
Is there vacancy available in the program to enroll my child?
The center is open Monday through Friday from 8:00am to 5:00pm with the exception of holidays.
6
What do the children eat throughout the day?
The center provides breakfast and an afternoon snack, while
families provide a home lunch and a morning snack. Families also have
the option of ordering a lunch through the learning center, at an
additional expense. A monthly nutrition menu is available each month
to show families the meal options served each day.
7
How will I know about my child’s day?
We use a communication software program called Kaymbu,
where teachers can send parents daily notes, pictures, and videos
about their child’s progress and learning experiences. Teachers and
parents can also use Kaymbu to communicate to one another as a
two-way messaging system.
8
What is your children-to-teacher ratio?
The children to teacher ratio varies on the type program.
Ratios are as follows:
Toddler-Preschool Program: 1 teacher to 4 children
Preschool Program: 1 teacher to 10 children
9
How much does it cost?
Our full time rate for our Toddler-Preschool program is $375 per week and for the Preschool program is $290 per week.
10
Do you accepts child care vouchers?
Yes.
11
What if someone other than my spouse/partner or me has to pick up my child?
Aside from the parents, only the ones listed as the child's authorized pick up can dismiss the child from the center. We do require parents to inform us in advance as they will be required to show a state ID upon pick-up.
12
How often are classrooms and toys cleaned?
Our facilities are deeply cleaned and disinfected everyday to reduce the risk of illnesses and contamination. Throughout the day, teachers disinfect high contact surfaces after each use, washing hard toys daily and soft toys and items weekly or as needed.
13
What is your policy regarding sick children?
Children exhibiting flu/cold like symptoms during the school day will be required to go home and return once they have been 24 hour symptom free. A clearance note from a doctor will be required upon return.
14
What are the security procedures?
Our points of entry always remain locked throughout the day. Non-staff members must report to the office for permission to enter the premises. Daily sweeps are conducted to ensure facilities are safe for the daily care of children.
15
How is the day structured?
A typical day includes a structured routine with a mix of free play, learning activities, meals, and rest periods. This routine provides consistency, promotes independence, and helps children feel secure.
16
How much time is spent outdoors, and how often?
Our outdoor play area is currently under construction. Children go out for a stroll at least once a day for 30 minutes.
17
What are the qualifications and experience of the staff?
A high school diploma or equivalent and a degree or certification in early childhood education, child development, or a related field is required. Experience working with children is often preferred. First aid and CPR certifications are required.
18
What ages does Little Rivers serve?
Our facility is is a nut free environment. However, individual health plans are created to provide the utmost care in preventing incidents and cross-contamination. Staff are trained and communication with parents is established.
19
Do you provide transportation?
We do not provide transportation.
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